Warranty Statement

Gardena Manufacturing GmbH grants a warranty for all original GARDENA new products for two years from the date of original purchase from the retailer, provided that the devices have been for private use only. This manufacturer's warranty does not apply to products acquired second hand.

The warranty may be longer for some products, such as:

• All new combisystem garden tools, small tools and manual cutting tools (secateurs, pruning loppers, hedge trimmers and grass shears) sold by a retailer after 01/06/2005 as new goods have a 25-year warranty from the date of purchase provided that the tools have only been used for private use.

• Selected articles from the Original GARDENA System sold by a retailer after 01/01/2018 as new goods have a 5-year warranty from the date of purchase provided that the tools have only been used for private use.

Extended warranty terms are specified on the corresponding sales packaging, in the operating instructions or on the GARDENA website.

The warranty includes all significant defects of the product that can be proved to be material or manufacturing faults.

The warranty is fulfilled by supplying a fully functional replacement device or by repairing the faulty device sent to us free of charge; we reserve the right to choose between these options. This service is subject to the following provisions:

• The device has been used for its intended purpose as per the recommendations in the operating instructions
• Neither the purchaser nor a third party has attempted to open or repair the device
• Only Original GARDENA replacement parts and wear parts have been used for operation
• Presentation of the receipt


Normal wear and tear of parts and components (such as blades, blade fixing parts, turbines, light bulbs, V-belts/toothed belts, impellers, air filters, spark plugs), visual changes, wear parts and consumables are excluded from the warranty.

This manufacturer's warranty is limited to replacement and repair of products in accordance with the above-mentioned conditions. The manufacturer's warranty does not constitute an entitlement to lodge other claims against us as a manufacturer, such as for damages. This manufacturer's warranty does not, of course, affect statutory and contractual warranty claims against the dealer/retailer.

The manufacturer's warranty is governed by the law of the Federal Republic of Germany.


To make a valid claim under this manufacturer’s warranty the product and proof of purchase must be provided to the retailer. This warranty does not cover damage caused by misuse, neglect, adjustments and or modifications by the consumer or normal wear and tear, the costs of shipping and handling, travel expense, lost time, or pickup and delivery.

Australia: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Husqvarna Australia Pty Ltd (ABN 45 115 475 619) 4 Pioneer Avenue, Tuggerah NSW 2259. Tel: 1300 804 213.

GARDENA  warranties at a glance

GARDENA 2 Year Warranty

2-Year Warranty

  • Robotic Lawnmower (warranty extended by one year if registered within 3 months of purchase) 
  • Water Computers and Timers
  • Sensors (Rain and Soil Moisture) 
  • Automatic Water Distributor
  • Garden Pumps
  • Pressure Sprayers
  • Spreaders
  • Micro-Drip Systems
  • Pop-up Sprinklers
  • Battery Range

 

GARDENA 5 Year Warranty

5-Year Warranty

  • Brass Fittings
  • Original GARDENA System Fittings (Tap Nut Adaptors, Specialty Tap Fittings, Premium Hose Connectors, OGS2 Hose Connectors, Speciality Adaptors, Couplings & Joiners and Washer Sets)
  • Maxi-Flo™ Fittings (Tap Nut Adaptors, Hose Connectors, Speciality Adaptors, Couplings & Joiners and Washer Sets)
  • Nozzles, Sprayers and Spray Wands (Classic, Premium and Maxi-Flo™)
  • Hose Storage (Comfort Wall Mount Hose Boxes, Trolleys and Reels)
  • Speciality Hoses (Soaker Hoses, Terrace Spiral Hose and Spiral Hose Set)
  • Sprinklers (Wide-Range, Oscillating and Circular)
  • Hose Connection Set
  • Outdoor Showers
  • Wash Brush and Shampoo Sticks
  • Balcony Set
  • CleanSystem Range
GARDENA 10 Year Warranty

10-Year Warranty

  • Sprinkler Hose




GARDENA 20 Year Warranty

20-Year Warranty

  • Comfort FLEX Hose (13mm)




GARDENA 25 Year Warranty

25-Year Warranty

  • Comfort HighFLEX Hose (13mm and 19mm)
  • Combisystem (Handles and Attachments)
  • Digging Tools (Spades, Forks and Shovels)
  • Cutting & Pruning Tools (Secateurs, Scissors, Hedge Clippers, Pruning Loppers, Saws, Grass Shears, Axes and Hatchets)
  • Garden Accessories (Weeding Trowel and Gripper)

GARDENA 30 Year Warranty

30-Year Warranty

  • Premium SuperFLEX Hoses (13mm)