GARDENA provides an extended warranty on the products listed below:
• All new combisystem gardening tools, small tools and manual cutting tools (secateurs, pruning loppers, hedge trimmers and grass shears) sold by a dealer after 01/06/2005 as new goods have a 25-year warranty from the date of purchase provided that the tools have only been used for private use. The date on the original proof of purchase is therefore crucial for any claims.
• For selected Original GARDENA System items that were purchased as new from a dealer after 01/01/2018 and which are marked accordingly on the packaging, the warranty period is five years from the date of purchase if the devices were used exclusively for private use, i.e. have not been used commercially or professionally. The date on the original proof of purchase is therefore crucial for any claims.
Extended warranties are specified on the corresponding sales packaging, in the operating manual or on the GARDENA website. Products purchased second hand are not covered by an extended warranty.
This warranty only applies to products purchased and used in the following countries:
Member States of the EU/countries of the EEA, United Kingdom, Albania, Armenia, Australia, Azerbaijan, Belarus, Bosnia and Herzegovina, Canada, China, Georgia, Hong Kong, Israel, Japan, Kazakhstan, Kyrgyzstan, Malta, Moldova, New Zealand, North Macedonia, Russia, Switzerland, Serbia, South Africa, South Korea, Tajikistan, Turkey, Turkmenistan, Ukraine, Uruguay, USA, Uzbekistan.
GARDENA does not provide a warranty for products purchased or used in other countries. GARDENA will be released from its warranty obligation if fulfilling the warranty would result in a violation of national or international regulations of foreign trade legislation or of embargoes and/or other sanctions.