Privacy and Cookies
Dear visitor of our website,
The protection of your privacy is an important matter to us. The following provisions regarding data privacy are intended to inform you about the privacy of your personal data that we process when you are visiting this website.
We hope the policy outlined below will help you understand what data we may collect, how our company uses and safeguards that data and with whom we may share it.
Information concerning the controller
Please find below the infromation about the Controller, Article 4 No 7 GDPR.
Company name and legal form: GARDENA GmbH
Representative: Sascha Menges, Joachim Müller
Address at our Headquarters: Hans-Lorenser-Str. 40, 89079 Ulm / Germany
Contact data: Service@gardena.com
Contact data of the data protection office: Bernhard Witt, Datenschutz@husqvarna.de
When you visit our website, a log-file is automatically processed on our web server with the following user data:
• the page the file was requested from
• the file-Name
• the date and time of request,
• the amount of data transferred,
• the access status (file transmitted, file not found),
• the description of the type of browser used,
• and your IP-address.
Through our website our company will not collect any personal data about you (e.g. your name, address, telephone number or e-mail address), unless you voluntarily choose to provide us with it (e.g. by registration, survey), provide your consent, Article 6 I a) GDPR or unless otherwise permitted by applicable laws (Article 6 I GDPR) and regulations for the protection of your personal data. When we provide services for you, we collect and use your personal data only in accordance with the relevant data protection legislation. Requests are kept confidential. You have the right to withdraw your consent at any time.
GARDENA does not knowingly gather any Personal Data from children under the age of 18 and does not aim its website at such persons. We advise parents and custodians to take an active interest in children’s activities and interests online.
Restricted area access
In case you want to participate in our special customer service “Garden Planer”, you have to register beforehand. Data transmitted to us in the context of registration will be used in order to plan your garden. We only collect your mail address and your age. You can change or delete your profile with the account at any time. Data will then be deleted from the system automatically.
Transfer of Personal Data
GARDENA undertakes to take reasonable steps to ensure that the Personal Data we collect from you are accurate, complete and up to date. However, you are under the obligation to provide only Personal Data, which are accurate, complete and up to date at the time of the collection. Should you later on establish that Personal Data held by us are not accurate, complete and up to date, we will upon your written notice take reasonable steps to correct the Personal Data.
As a user you have the right to request information on the data we store concerning you as well as the purpose of storage. In addition, you have a right to demand that incorrect data are being corrected and data which are inappropriate or no longer needed are being deleted. For information, requests and suggestions regarding data protection, please do not hesitate to contact us. Please send us a signed request per post or an e-mail at firstname.lastname@example.org with your address.
While GARDENA cannot guarantee that unauthorized access will never occur, rest assured that GARDENA takes great care in maintaining the security of your Personal Data and in preventing unauthorized access to it through the use of reasonably appropriate technology and internal procedures.
The Site may contain links to third party websites. GARDENA does not exercise control and is not responsible for the contents or privacy practices of third party websites that may be linked from the Site. Such websites may place their own cookies on your computer and/or have different ways of collecting and handling personal information. We encourage you to familiarize yourself with the privacy practices of such third party websites before using them.
Cookies are small text files containing information that are saved on your computer by the webpage that you are visiting. They are used to help provide additional functionality to the Site and to help us analyze Site usage.
uses “cookies”, which are text files placed on your computer, to help the
website analyze how users use the site. The information generated by the cookie
about your use of the website (including your IP address) will generally be
transmitted to and stored by Google on servers in the United States. We
activate the IP anonymization; so Google will anonymize the last octet of the
IP address for Member States of the European Union as well as for other parties
to the Agreement on the European Economic Area. Only in exceptional cases will the
full IP address transmitted to a Google server in the USA, where it will be
abbreviated. On behalf of the website provider Google will use this information
for the purpose of evaluating your use of the website, compiling reports on
website activity for website operators and providing other services relating to
website activity and internet usage to the website provider. Google will not
associate your IP address with any other data held by Google. You may refuse
However, please note that if you do this, you may not be able to use the full
functionality of this website. In addition, you can prevent the collection and
use of the data (cookies and IP address) by Google, by downloading and
installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=de
You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when clicking here
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html
or at https://www.google.de/intl/en_uk/policies/
We use Sitecore Analytics with the purpose of continuous improvements of our website through such tools as experience optimization, A/B testing, personalization, profiling and marketing automation. It is also used for serving visitors with nearest retailer location based on their location.
You prevent cookies from being saved by setting your browser software. But in this case you may not be able to fully utilize all the functions of this website.
There are two kinds of cookies:
1. 1. Persistent cookie: This kind of cookie is used for "remembering" information such as your username and password and is stored for a specific period of time or on your computer for as long as you decide to not "log out" of this subscription service. If you don't use the function "Don't ask for my username and password in the future" such cookies will never be stored on your computer.
2. 2. Session cookie:
This kind of cookie is used to keep track of, for example, which language you have chosen on the webpage. During the time you visit a site, such cookies are saved temporarily in the memory of your computer. A session cookie is not stored for a long time on your computer and usually disappears when you close your web browser. By using such cookies, GARDENA hopes to better target relevant information to our visitors.
If you have any questions please do not hesitate to contact us: Service@gardena.com
This text has been updated last 25/10/16